This may depend upon the preferences of the investigator, the type of case, or their agencies’ policies. Some agencies will not actually let you communicate directly with your investigator unless there is a specific need to do so. There may be a case manager who will direct communication between you and the investigator. This is done so that the investigator can focus on the case. No investigator wants the case micromanaged and you should refrain from attempting to do so.

Most information retrieved from the investigator will also need to be analyzed for relevance before you are briefed on the information or given an update.

There are some agencies and investigators who do prefer to allow you, the client, direct access to Private Investigator, and this will just be something you will need to ask at your consultation.